What to look out for
What is the site's usability? It is a qualitative indicator of the comfort and convenience of the site. In other words, it is the feeling that your website evokes in the user. BizUPLab's specialists told us about some important aspects to consider when creating or optimising a website from a UX/UI point of view.
Speed. Slow websites annoy visitors. Therefore, the first point we highlight is the speed of the web resource. It strongly influences how much time a person spends on the site, how many pages they look at and whether they return.
Adaptability. The site should look the same on all devices: computer, phone, tablet, widescreen. But all devices should display the same content. Its design, fonts may change, some images may not be displayed, menus, navigation, etc. may be simplified, but the content should be the same everywhere.
The home page. This is usually the most visited page on the site. Its usability and design will determine whether the user will go further. Include a unique selling proposition, banners, capture forms, successful case studies, testimonials, etc. The home page should be designed to answer as many of your users' questions as possible.
Navigation. Start with the needs and tasks of your users. Sections such as "products in the same range", "buy this product too", "you may like", "other users buy" and other cross-sell and up-sell tools on the product map can not only make the user's life easier, but also increase the average check of the online shop. Give a person the ability to go from anywhere on the site to anywhere they like.
Convenient search. Site search is used by the most interested users. A flexible search system facilitates and speeds up the process of selecting a purchase, so it is important to optimise the work of the tool and make it as efficient as possible.
When we were working on the interface, we thought about a convenient full-text search, which allows you to search for goods on the basis of a partial match of the product name and item.
Filters. Give users the ability to quickly filter and find the product they want when navigating from the search engine. Add the ability to sort and filter items to narrow the search and shorten the user journey.